Global business services

Imagine the possibilities of streamlined, integrated, well-run support functions.

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A dose of good medicine

KPMG helped a global biotech company streamline support functions in the midst of a complex business acquisition.

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Are you a GBS leader for the digital age? Six success factors you must consider now.

KPMG introduces six key elements for success companies must consider as they structure their business services in the digital age. This video discusses the impact that digital technologies will have on your business service organization and how to respond.

What if you could adopt a new process more rapidly, enter a new market more easily, access a wider range of data, or seize advantage of disruptions and market shifts—long before your competitors?

Every day, KPMG’s Global Business Services (GBS) advisors help organizations achieve new levels of efficiency, agility, performance, value, digital maturity and impact by transforming business services like procurement, human resources, IT, or finance and accounting.

A new model for service delivery

Single-function, transactional service delivery does not position your enterprise for competitive advantage. To survive and thrive in today’s fast-paced, global business environment, you need an innovative approach to business services focused on strategic outcomes and seamless alignment—and that can take full advantage of technology.

That’s what KPMG’s GBS model delivers.

Built on efficient, adaptable processes that seamlessly integrate resources and capabilities for internal services, our model helps companies achieve benefits beyond economies of scale and cost optimization. Businesses like yours that have worked with KPMG to adopt a GBS model have also:

  • improved organizational flexibility and adaptability
  • simplified management and governance
  • enhanced their ability to manage risk
  • unleashed more powerful innovation, including use of digital technologies and robotic process automation.


A recognized leader in GBS initiatives, KPMG has the tools, knowledge, insights, and data you need to achieve genuine business services transformation.

  • Our services are performed by a network of 30,000 professionals across the world.
  • Our advisors have deep functional knowledge of how internal support functions really work.
  • We bring leading-edge technology to the table.
  • We work with you from design to execution so the results you achieve are sustainable and long-lasting.

Contact us to learn more about how KPMG’s GBS advisors can help advance your organization’s business services for today’s complex, digital world.

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